QUALITY MANAGEMENT SYSTEM AND FOOD SAFETY IN PRODUCTION AND TRADE

Abstract

The paper considers issues of food security, import substitution of fruit and vegetable products,
technical regulations on quality and safety of food products in the production, wholesale and
retail trade and their solutions through introduction of standards of ISO 9000 series. The activity
of small business enterprises engaged in the wholesale trade of fruits and vegetables was analyzed,
and comparative analysis of three companies in Yekaterinburg was performed. According to the
results of the assessment audit, common issues were identified associated with quality assurance
and product safety at the enterprises, corrective actions and the algorithm of creation of a quality
management and product safety system were proposed, technological processes were documented:
receiving product, unloading, storing, order assembly, loading and transportation. The relevance
of this work is in implementing the requirements of Technical Regulations “On Safety of Food
Products”, as well as in the need to address the problem of import substitution in the agricultural
market, expanding the range and quality of produce, reducing the cost, improving the competitiveness
of domestic products, the effectiveness and efficiency of management at enterprises of
warehouse logistics. Upon the results of the work, three companies developed and implemented a
quality management and safety system covering the organizational structure, technological
scheme of production, responsibility matrix, process, instruction on the processes, process maps,
and besides that, the enterprise’s mission, vision, policies and objectives in the field of quality.
Records on quality control and product safety, storage and transportation of fruits and vegetables,
maintenance of process equipment, calibration of instrumentation, personnel hygiene and room
cleaning were developed.